Refund policy

Online Store Policy

Welcome to JAIPARA! We value your trust and are committed to providing a safe and enjoyable shopping experience. Please review our policies below:

1. Order Processing & Shipping

• Orders are processed within 7 business days.
• Shipping is available locally.
• You’ll receive a tracking number via email once your order ships.
• We are not responsible for delays caused by courier services.

2. Returns & Exchanges

• Returns are accepted within [10–15] days of purchase.
• Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.
• Customers are responsible for return shipping costs unless the item is incorrect.

3. Refunds

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to your original method of payment within [5–10 business days].

4. Cancellations

• Orders may be canceled within [12 hours] of purchase. After that, they may already be in processing or shipping.

5. Wrong Items

• Please inspect your order upon reception.
• Contact us within [48 hours] if you receive the wrong item, so we can evaluate and make it right.

6. Privacy Policy

• Your information is kept secure and confidential. We never sell or share your data.

7. Contact Us

For any questions regarding your order or our policies:
📧 Email: jaipara1991@gmail.com
📞 Phone: +230 57603740